Frontline Crisis Academy

Training for the field

Courses Built for the Work

No-nonsense skills. No theory or concept disconnected from reality. Every module is designed by crisis clinicians, for crisis clinicians — built around what actually happens in the field.

In PersonVaried learning styles
Clinician-ledTaught by those who've been there
CEU eligibleContinuing education credits
Foundational Curriculum

In the Trenches: A course in mental health mobile crisis

IntermediateIn Person

For: Practicing crisis clinicians

These courses last one or two days and begin with foundational skills vital to all crisis clinicians. These skills are then woven throughout each concept discussed and tactic presented, so participants leave feeling better equipped and more confident in their roles.

  • Essential skills crucial for working with individuals in crisis
  • Advanced communication skills and crisis avoidance tactics
  • Learning to investigate the environments you enter
  • On-scene safety from taking a call to driving away
  • Taking risk assessments and safety planning to the next level
  • All courses are slightly tailored to a teams needs
Inquire about classesWhat are your team/individual needs?
Leadership Coaching

Leading Crisis Teams

AdvancedVirtual

For: Supervisors, team leads & program directors

For those who carry the weight of the team. Build the leadership skills to support clinicians in the field, reduce burnout and turnover, and foster a culture that honors hard work. Individual and group coaching available.

  • Supervising high-acuity caseloads
  • Debriefing critical incidents
  • Hiring & retaining crisis clinicians
  • Building first responder partnerships
  • Program development & quality improvement
Inquire about classesWhat are your team/individual needs?
Tailored Training

Virtual Trainings are in the works

For: Anyone in the mental health or public safety field

In the Trenches modules and topic-specific courses that have been previously presented, as well as new courses, are being tailored for live webinars in order to more easily reach responders who are scattered across the U.S. Courses are slated to begin early winter 2026, so stay tuned and check back for details.

    Not sure where to start?

    Reach out and we'll help you find the right training for your team or your career stage.

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